John Davidson

Message:

I try to create my custom payment gateway for woocommerce , but i have small problem in the cancelation process when i call the cancel api for the gateway i use action hook to call my cancelation function

add_action( 'woocommerce_order_status_changed','woo_order_status_change_custom' , 10, 3);

   public function woo_order_status_change_custom($order_id, $old_status, $new_status ){



   // custom api code



}

and its working fine when i cancel the order from the wp-admin, but when the customer try to cancel his order from his account page the hook not trigger the function .
Please any one could help with it ??

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My Answer:
When a customer cancels an order from their account page, the order status is not changed in the same way as when an admin cancels it from the wp-admin. In this case, you can use a different hook to trigger your custom cancelation function.

You can use the 'woocommerce_order_status_cancelled' hook to trigger your custom cancelation function when a customer cancels an order from their account page. Here's how you can modify your code:

php
add_action( 'woocommerce_order_status_cancelled', 'woo_order_status_cancel_custom', 10, 1);

function woo_order_status_cancel_custom( $order_id ) {
// custom cancelation code
}


By using the 'woocommerce_order_status_cancelled' hook, your custom cancelation function will be triggered when a customer cancels an order from their account page. This should solve the issue you are facing with the cancelation process.