John Davidson

Message:

I have private shop made with prestashop, i have activated the webservice and generated an api key, i have checked also .htaccess file and it is normal too. but each time i navigate to api url i get redirected to the login page.

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My Answer:
There could be a few reasons why you are being redirected to the login page when trying to access the Prestashop API URL. Here are some troubleshooting steps you can try:

1. Check your API key: Make sure that the API key you generated is correct and has the necessary permissions to access the API endpoints. You can regenerate a new API key and try again.

2. Check your .htaccess file: Make sure that there are no rules in your .htaccess file that could be causing the redirection. You can try temporarily disabling the .htaccess file and see if you are still redirected.

3. Check your Prestashop settings: Make sure that the webservice is enabled in your Prestashop settings and that the API is configured correctly. You can check the webservice settings in the Prestashop back office.

4. Clear your browser cache: Sometimes browser cache can cause unexpected behavior. Try clearing your browser cache and cookies and try accessing the API URL again.

5. Check for any conflicting modules: If you have any third-party modules installed on your Prestashop site, they could be causing the redirection. Try disabling any non-essential modules and see if the issue persists.

If none of the above steps resolve the issue, you may want to reach out to Prestashop support for further assistance.